We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response.
From: Virgin Media [Email Removed] Sent: Tuesday, January XX, XXXX X:XX PM To: [Email Removed] Subject: Failed Billing Reference: XXXXXXXXXXX
The payment of your latest bill could not be taken by Direct Debit. Our payment processor has detected that some of the payment details has been expired or is missing.
Your package is going to be suspended on: XX January XXXX.
Visit your account and update your payment details to avoid interruption of your package.
Got a question or need a little help with your bill? You can check out our bill explainer.