We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response.
From: [Email Removed] Subject: IMPORTANT - Direct debit error Date: XX November XXXX at XX:XX:XX GMT To: Recipients [Email Removed]
We were unable to process the payment for your latest Virgin Media bill at this time, the billing information associated with your account may have expired recently. Your service is scheduled for disconnection. We have been trying to contact you. However, we are unable to reach you.
To ensure that your service has not been interrupt, we require you to confirm and verify your account billing information with us immediately in-order to avoid any interruption on your services.
The Virgin Media team
P.S. We don't pick up emails from this mailbox, so please don't reply to this email address. If you'd like to get in touch, you'll find all the details at [Link Removed] instead.
Virgin Media Limited is an appointed representative of Virgin Media Mobile Finance Limited, which is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: XXXXXX). Registered in England No. XXXXXXXX. Registered office: 500 Brook Drive, Reading, RG2 6UU.