We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response.
We were unable to process your last payment of bill. We have been trying to contact you. However, we are unable to reach you. Your account and services are scheduled for disconnect.
This might be due to either of the following reasons:
1. Direct debit authorization error. 2. A recent change in your personal information. (eg: billing address, phone)
Due to this, to ensure that your service is not interrupted, we require you to confirm and update your billing information today.