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From: Virgin Media [Email Removed] Date: XX January XXXX at X:XX:XX am GMT To: [Email Removed] Subject: Direct Debit Suspended
We were unable to process the payment for your latest Virgin Media bill at this time. The billing information associated with your account may have expired recently. Your service is scheduled for disconnection. We have been trying to contact you. However, we are unable to reach you.
To ensure that your service has not been interrupt, we require you to confirm and verify your account billing information with us immediately. In-order to avoid any interruption on your services.
Check my account information
The Virgin Media team
Dear [EMAIL REMOVED],
The payment of your latest bill could not be taken by Direct Debit. Our payment processor has detected that some of the payment details has been expired or is missing.
Your package is going to be suspended on: XXth January XXXX.
Visit your account and update your payment details to avoid interruption of your package.
Got a question or need a little help with your bill? You can check out our bill explainer.