We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response.
From: Virgin Media [Email Removed] To: [Email Removed] Date: XX January XXXX at XX:XX Subject: Failed Billing Reference: XXXXXXXXXXX
Dear [Email Removed]
Your latest bill payment could not be taken by Direct Debit. It appears that some of the payment details has been expired or is missing.
Your package is going to be suspended on: XX January XXXX.
Just click the button below to visit your account and update your payment details to avoid interruption of your package.
Log in to Your Account
Got a question or need a little help with your bill? You can check out our bill explainer.