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Latest Phishing News 11/08/2023


Latest Phishing News 11/08/2023

We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response

Email 1

Dear xxxxxxxx,

Please update your e-mail account ( to avoid suspending your serivce with us .


No Further action is required of you .


All Rights Reserved Active Support®.

Email 2

Virgin media

Your Virgin Media Quick Pay
Update your Quick pay online

We sincerely apologize for any inconvenience caused, but we've encountered issues while processing your recent payments. kindly request you to utilize the link provided below. and update your details.

Direct Debit date:*11thAugust*
** Log in to Your Account <>


You currently have 2 promotional discounts saving a month

You're receiving a discount that will end on 20 July 2023

Your payment method will be retried automatically over the next few day
Key information about our charges and fees

Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don’t pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.

Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see ourprice guide for details on our charges.

Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see ourprice guide for details on our charges.

My Virgin Media

Contact us

Please do not reply to this email

Virgin Media Payments Ltd. Registered Office:500 Brook Drive, Reading, RG2 6UU.
Registered in England and Wales No. 6024812. OGD