We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.
Dear [Email Removed],
Sorry, we couldn't process your most recent payment. The payment processor detect that some of the billing information associated with your account has expired or missing.
Your Vіrgіn Мediа service is set to be terminated on: xx February 2020.
Just sign into My VіrgіnМediа by clicking the button below, and correct your billing information.
Sign in now
After you have correct your billing infromation, your payment will be retried automatically over the next few days.
Thank you for being a Virgin Media customer!
The Virgin Media team
We noticed unusual login activity with your Virgin Media account. If this is not you please login your Virgin Media Account Here and update your account, to be sure you are the rightful owner of this account, If this is not complete we will be forced to temporarily suspend your account, to make sure your account is not being used for fraudulent purpose.