We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response.
Our records show that your mailbox is outdated due to the update of our system, which has made some incoming emails waiting.
As a precaution, we will restrict access to your Mailbox from [XX/XX/XXXX] until you update your Mailbox. To avoid abuse, it will not be possible to send emails from [XX/XX/XXXX] as long as access to the Mailbox is limited.
Please update your mailbox to receive new emails.
This could take less than a minute to complete the process. Include valid details and wait for a response from the customer service team.
We apologize for any inconvenience this may cause.