We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not beresponded to. Do NOT visit the link included in the mails or respond.
Hi [Mail alias removed],
[Email Removed] removal from [email server removed] server has been approved and initiated, Due to ignorance of last verification warning.
Removal will occur in exactly 48 hours (xx Nov 2019) from now(xx Nov 2019)
We recommend that you do any of the below and protect your mailbox
We noticed some unusual login activity with your Virgin Media account.
Please check that no one has logged into your account without your permission.
In order for us to assist you with this issue to see what you can and can't do with your account until the issue is resolved, simply login your [link removed] and update your account, to avoid your account being blocked.
The Virgin Media team
Request to close your account
Why closing your email account?
We received your instructions to delete your account,
We will process your request within 24 hours.
If you did not make this request kindly click below Cancel request
and log in to continue using our services
Cancel the requet
The Virgin Media team Key information about our charges and fees
Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don't pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.
Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see our price guide for details on our charges.
Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.