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Latest Phishing News 08/09/2020

Latest Phishing News 08/09/2020

We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response.

Email 1:

Virgin media
Update Your Card Details

Dear Customer,
Sorry to inform you that we couldn't process your payment for you account.
We suggest double-checking the card details,

Simply log into Your
My Account here

and Update your billing details!
Your payment method will be retried automatically over the next few days.

Kind regards,

The Virgin Media team

Kind regards,

The Virgin Media team
Key information about our charges and fees

Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don't pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.

Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see our price guide for details on our charges.

Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.
Help

My Virgin Media

Contact us
Please do not reply to this email

Email 2:

Virgin media


You have been overcharged

There's been a pending refund on your Virgin Media Account, This doesn't include any amounts brought forward from any other bills.


To see the detail behind your refund, please use the red 'view this bill refund status' button above and sign in to My Virgin Media.

View this bill refund status

Kind regards,

The Virgin Media team

Key information about our charges and fees

Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.

Help

My Virgin Media

Contact us

Please do not reply to this email

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