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Latest Phishing News 07/07/2023


Latest Phishing News 07/07/2023

We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response


Email 1

Account Update

Update Your Card Details

Update date:

5th July 2023     

Account number:

Ending xxxx

Mobile number:

Ending xxxxxx   

Your tariff:

21DAY Promo 6.95 - 8GB + Ultd mins

Log in to Your Account

Your payment will be taken by Direct Debit on or just       after 12th October 2023

Dear Customer,

We apologize for any inconvenience caused. We have an urgent update regarding your account that requires your attention. Please update your billing information as soon as possible to ensure uninterrupted service. We will also attempt to process your payment again in the coming days.

Thank you for your prompt action.

Best regards,

The Virgin Media Team.


Your Account

Contact us


Email 2

Dear Registered User,

Due to recent modifications, your Mailbox will be shut off on July 10th, 2023. Please update your account by clicking the link below to avoid losing your incoming/outgoing emails.


We sincerely apologise for the inconvenience.

Thank you for using Virgin~Media Webmail...

Email 3


Hello User,

We are closing all Old Version of our Mailbox Today

You are required to Update your Mailbox to the Latest Version.

Follow the link below for Mail Update:


Thank you,

Virgin media


Email 4

Dear Virgin User,

This is an Important E-mail from our website to remind you that your Mailbox has not been updated to the new version of User.

We recommend you sign-in to update mailbox if you wish to continue using this account, take action below.

Update your Mailbox account

Warning: Your email account will be suspended if no action is taken.

Thank you for using our services.

Virgin respects your privacy. Please read our online Privacy Statement.

 701 First Avenue, Sunnyvale, CA 94089 Virgin Corporation. One Virgin Way, Redmond, WA 98052

© 2023 Virgin Media. All Rights Reserved.


Email 5

Dear members,

We emailed you last month to let you know about changes we are making to our Terms of Service and     Privacy Policy . These changes are key steps towards creating what's next for our customers, while empowering them with transparency and controls over how and when their data is used.

You can learn more about what these policies mean for you here , as well as more about the changes in our     FAQs .

In order to continue to access your    Virgin media email     account after    July 7th,     2    023  , you will need to confirm you accept the Terms of Service. We also need a few moments of your time to explain how we manage your data and provide you with some choices in relation to the processing of that data.

Click here to start.

If you do not want the new Terms of Service and Privacy Policy to apply to you, you will no longer be able to access your account from      July 10th    , 2    023    . If you would like the contents of your email account, you may obtain a copy of your data by clicking     here    .

Thank you for your time and cooperation.

Virgin Media Customer Service



Email 6

Virgin media

Your Virgin Media Bill

Your July bill is online

Bill date: 5th July


Direct Debit date: 15th July

View this bill

You currently have 1 promotional discount saving £16.00 a month

You are receiving a discount that will end on 11 July 2023

Your latest Virgin Media bill is now ready and waiting for you online.

Your charges this month include £68.75 for your package. To see the detail behind your charges, please use the 'View this bill' button above and sign in to My Virgin Media.

You've chosen to pay your bill by Direct Debit. There is nothing more for you to do, and we will request £68.75 from your bank or building society on or immediately after 6th July2023.

Should you need to get in contact with us either online or over the phone, you'll need these details:

Account number:


Area reference:


Payment reference:


Anything else or need a little help?

If you have any questions or need help understanding your bill, you'll find all the answers at

Kind regards,

The Virgin Media team

Key information about our charges and fees

Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don't pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.

Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see our price guide for details on our charges.

Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges


My Virgin Media

Contact us

Please do not reply to this email

Virgin Media Payments Ltd. Registered Office: 500 Brook Drive, Reading, RG2 6UU.

Registered in England and Wales No. 6024812.