We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response.
We recently launched our system to a single access feature.
This is a measure to verifying ownership when your mailbox is being accessed from a different device or location
We advise you review your security question to avoid a permanent lockout, as it would remain empty since the launching.
Anything else you'd like to know? If you have any questions or need help understanding your bill, you'll find all the answers at My Account.