We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response
Subject: Failed Billing Reference: VMXXXXXXXXXXX
We're sorry to inform you that your package could not be automatically renewed.
Your payment could not be taken by Direct Debit. It appears that some of the account details has been expired or missing.
If you want to continue your package, sign in to My Virgin Media and update your details before it automatic disconnect on: DD-MM-YYYY
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