We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not beresponded to. Do NOT visit the link included in the mails or respond.
Hello [email removed],
The payment for your latest Virgin Media bill failed. Our payment processor has detected invalid billing information associated with your account.
Your service is now scheduled for automatic disconnection on: * November 2019.
You must update your billing information immediately in order to avoid any restriction to your services. Follow the link below to sign in and update your details.
If you have any questions about the details of your bill, check out our virginmedia.com/help.
Once you have entered the required information, your bill will be processed shortly.