We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.
Dear [Email Removed],
Virgin Media is unable to process your latest bill. The payment processor detect that some of the billing information associated with your account has expired or missing.
Your service is now pending for automatic disconnection on:
XX February 2020
If you want to continue the Virgin Media service you need to sign in and complete the billing verification.
Sign in now
Once you have complete the billing verification, your bill will be processed shortly and the automatic disconnection removed.
Thank you for being a Virgin Media customer!
The Virgin Media team
P.S. We don't pick up emails from this mailbox, so please don't reply to this email address. If you'd like to get in touch, you'll find all the details at [Link Removed] instead.
We noticed some unusual login activity with your Virgin Media account. In order for us to assist you with this issue to see what you can and can't do with your account until this issue is resolved, please loginYour Virgin Media Account Here and update your account, to avoid your account from been temporarily blocked.