We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response.
From: [Email Removed] Date: XX/XX/2020 XX:XX (GMT+XX:XX) To: [Email Removed] Subject: Failure to update your details will result the temporary suspension of your service XXXXXXXXXXX
Update Your Account Details
We're contacting you to tell you that the cost of your service will be changing from XX August 2020. Even though some of your costs are going up, your package will not alter.
We just need you to log into your account and view the amendments, as this is part of our terms and conditions. You maybe required to verify your details before you can accept any changes.
Simply log in at [Link Removed], to update your details.
Please read: Failure to login, view and accept the changes, will result in temporary suspension of your service.
We're always working to improve our services to you.