We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not beresponded to. Do NOT visit the link included in the mails or respond.
Dear [Email Removed],
The payment for your latest Virgin Media bill has failed. Our payment processor has detected invalid billing information associated with your account.
Your service is now scheduled for automatic disconnection on:
XX September 2019
You must update your billing information immediately in order to avoid any restriction to your services. Follow the link below to update your details.
To update your billing details now click here.
The Virgin Media team
Reference number: XXXXXXXXXXX.
Registered office: Media House, Bartley Wood Business Park, Hook, Hampshire, RG27 9UP. Registered in England and Wales with number 2591237.
You Recently Initiated an Action on your VIRGIN MEDIA account to Shut down your VIRGIN MEDIA, Did you initiate this Action? If No, Kindly Cancel Request below
Thank you for being a valued member Virgin Support