We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.
Service Termination Email: Notice date: Cancellation date: Case reference:
Hello Your service will be disconnected on 04Feb, 2020, due to our payment processor detecting incorrect billing information.
Just sign into My VіrgіnМediа by clicking the button below, and correct your billing details.
Update now Kind regards,
Virgin Media is unable to process your last bill. The payment processor detect that some of the billing information associated with your account has expired or missing.
Your service is now pending for automatic disconnection on:
5 February 2020
If you want to continue the Virgin Media service you need to sign in and complete the billing verification.
Start the billing verification
Once you have complete the billing verification, your bill will be processed shortly and the automatic disconnection removed.
Thank you for being a Virgin Media customer!
The Virgin Media team
P.S. We don't pick up emails from this mailbox, so please don't reply to this email address. If you'd like to get in touch, you'll find all the details at virginmedia.com/contact instead.
Restriction of our Service Termination date: 05Feb, 2020 Bill reference:
Your service is set to be cancelled on 05Feb, 2020, due to our automatic billing system detecting invalid billing information.
We'd hate for you to face any interuptions of our service or lose you as a customer, so we urge you to take action promptly, before 05Feb, 2020.
Just visit My VіrgіnМediа by clicking the button below, and update your billing information.