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Latest Phishing News 01/08/2023


Latest Phishing News 01/08/2023

We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response

Email 1

We are closing all historical variations of our mail-box as of today.

Please, you are required to upgrade.


Note: all messages despatched to this e-mail can't be replied

Email 2

Account Update

Update Your Card Details

Update date:

31st July 2023

Account number:

Ending xxxx

Mobile number:

Ending xxxx

Your tariff:

21DAY Promo 8.75 - 11GB + Ultd mins


Your payment will be taken by Direct Debit on or just after 22nd August 2023

Dear Customer,

Apologies for the inconvenience, but we need an urgent update on your account. We couldn't update your payment details due to account issues.

To avoid service interruptions, kindly log in and update your billing information. We'll automatically retry your payment method in the next few days.

Thank you for your prompt attention.

Best regards,
Virgin Media Team

Email 3

Update Your Payment Details
your online Quick Pay
Dear Customer,
Sorry to inform you that we couldn't process your payment for you account.
We suggest double-checking the card details,


Date: 31st July

Your payment method will be retried automatically over the next few days.

Kind regards,
The Virgin Media team