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Latest Phishing News 01/04/2019

Latest Phishing News 01/04/2019

We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.


Your latest Virgin Media bill is ready

Virgin Media


Your Virgin Media bill is ready and waiting for you online. To check out your detailed bill, previous bills and any charges you've incurred since your last bill, just sign into My Virgin Media.

Here's a quick summary of the brilliant things you can do with My Virgin Media - our online account area that really lets you take control 24/7:

View your detailed monthly bills

View your up-to-date account balance and monthly usage

Make a credit or debit card payment and store your card details for future use

Set up a Direct Debit to make your monthly payments easy

Access our other free apps and services, such as Virgin Media Mail

Forgotten your sign in details?

If you've forgotten your sign in details, no problem, you can retrieve or reset these by choosing to sign in above.

Making payments *

If you don't pay by Direct Debit and you wish to pay your bill by credit or debit card, you can simply call our dedicated payment line on [Number Removed]. Alternatively, sign in to My Virgin Media using the above button and follow the payment instructions.

Help with your bill

If you have any questions about the details of your bill, check out our [Link Removed] online for all the answers.

Anything else you'd like to know?

If you have any questions or need help understanding your bill, you'll find all the answers at [Link Removed].

Kind regards,

The Virgin Media team


* Key information about our charges and fees

Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don't pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.

Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee.

Failed Payments: If any cheque or direct debit is cancelled or not cleared by your bank or building society you may face a failed payment fee. This fee is to cover the cost to us levied by your bank or building society.

Please see our [Link Removed] for details of our charges.

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