@Lucy14 wrote:
Virgin media have been drilling outside my flat to set up broadband. I asked them to contact me when it was done so I could finally get WiFi. Today a man texted and rang but the texts were badly spelt wrong and he had a very strong foreign accent. He wanted me to give my bank details over the phone as fast as possible. If I don’t do it today, I will lose a big special discount. My sister was listening and came up and grabbed the phone saying it’s a foreign scammer, but then I got an email that looks legit and takes me to the virgin site which has a padlock on it? I can’t ring up as no minutes and I can’t get a message to virgin to ask if it’s legit as I’m not a customer yet. Thanks for reading.
Did you already setup a direct debit with VM?
If you have there is no reason when they would ask for the details over the phone.
If they phone again ask them to confirm your account number!