Is this phishing or genuine but poor from Virginmedia?
I have a feeling the email I received along the lines below may well be genuine. It attached a pdf and had some links. I haven’t opened the file or clicked the links. I did send it to phishing@virginmedia but no reply.
IF this is genuine, why do virgin send this way? Surely it just encourages opening files you aren’t expecting or clicking links in emails? Most sensible and cyber security aware businesses would email, explain there is a message and ask you to log in to your account on their site without providing files or links.
Potentially genuine or just poor approach from Virgin?
As a Freestyle customer we occasionally have to send you important documents about the credit agreement you have with us for your device/s.
Re: Is this phishing or genuine but poor from Virginmedia?
I'm now pretty sure this is the definitely daft way Virgin Media choose to send documents out of the blue, in a manner that looks like phishing and encourages you to open files they have sent.
I'd submit a complaint to draw attention to it and i might get away with adding it to a long running complaint I have lodged with them anyway. execpt they are ignoring that too other than sending me letters every few weeks to apologise for not resolving it.