on 23-11-2021 01:05
Dear Customer,
We were unable to process your latest Virgin Media or Mobile account bill at this time. The billing information associated with your account may have recently expired, your service is scheduled for disconnection.
We have been trying to contact you. However, we are unable to reach you. To ensure that your service has not been interrupt, we require you to confirm and verify your account billing information with us immediately, in order to avoid any suspension on your service.
[MOD EDIT: PERSONAL INFORMATION REMOVED]
Kind regards,
The Virgin Media Team
Virgin Media Limited is an appointed representative of Virgin Media Mobile Finance Limited, which is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 626215). Registered in England No. 09058868. Registered office: 500 Brook Drive, Reading, RG2 6UU.
[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]
23-11-2021 09:42 - edited 23-11-2021 09:47
It's not legitimate. I had one too, and coming a day or so after the payment is scheduled I had a moment of concern, but checked my bank and the payment went through. Thankfully my spam filter caught the email and the link was shown for what it is, as seen below:
on 23-11-2021 10:07
@CHRIS210 wrote:
Any email that purports to come from a utility company but starts "Dear Customer" is screaming "this is a scam" no matter how genuine the logos and company details appear to be.
Any genuine email will always include the customer's details.
Coenoby
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
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