Is this email really Virgin or is it a scam:
What is the email about ?
Without further info it is very difficult to tell, but looking at the email address it does seem genuine.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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Sorry an email has caused you some concern, I can appreciate you're keen to know if it's from ourselves or not.
As above, are you able to provide some further information regarding the email? We'd love to help.
You can also find out about email phishing here.
Let us know if you need us.