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Is this a real Virgin rep?

Just got a call from a strange elderly lady (judging by her voice) to say my Virgin internet is being switched off in four hours time as there are problems in my area.  I have checked online and there doesn't seem to be problems.  Could this be a bogus call?

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Forum Team (Retired)
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Re: Is this a real Virgin rep?

Hi there my name is Martin_LM, and I would like to help.

I will be sending you a private message where I will need to ask few questions in order to be able to help.

 


Here to help! I'm a technician helping out whilst working from home. Find out more


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Very Insightful Person
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Re: Is this a real Virgin rep?

Hello

Yep it is a bogus call.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Is this a real Virgin rep?

Thanks Mike - I thought it was a bit odd as she had no idea of the terminology. I'll block the number from my phone
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