on 27-01-2021 12:36
I have just received a call from 0345 600 0789 saying it was Virgin Mobile wanting to check my plan /account and if they could save me money. Is it a genuine VM number or a scam?
Answered! Go to Answer
on 02-02-2021 16:39
Hi tedbib,
Thank you for posting to the community.
I can confirm that 0345 600 0789 is our Virgin Mobile number.
We are aware that there are phishing calls taking place so we would always take care in what information is provided over an incoming calls.
If you are ever in doubt, please hang up and call us directly.
Thank you
on 02-02-2021 19:32
on 02-02-2021 16:39
Hi tedbib,
Thank you for posting to the community.
I can confirm that 0345 600 0789 is our Virgin Mobile number.
We are aware that there are phishing calls taking place so we would always take care in what information is provided over an incoming calls.
If you are ever in doubt, please hang up and call us directly.
Thank you
on 02-02-2021 19:27
Thanks for letting me know 👍
You can't be too sure with all the scams going on ..
on 02-02-2021 19:32
on 02-02-2021 19:42
You're welcome tedbib.
For hints and tips on how to identify and handle phishing calls, please click here
Thanks .