on 19-10-2022 13:28
I’ve just had an email asking me to complete a survey as I’ve decided to leave Virgin
i hadn’t decided to leave so not sure if the survey was from a genuine source
VirginMediaCommunitySupport@virginmedia.co.uk
looks genuine and contains an account number but it’s not my account number
on 19-10-2022 15:24
Sounds a fake survey and the "Virginmediacommunitysupport" sounds like a fake email address to me. Don't fill it in, don't click on any links in the email.
on 19-10-2022 15:27
Thanks for replying. Not sure how I managed it but I pasted the wrong email address. The survey email came from
YourOpinion@survey.virginmedia.co.uk