mobile fraud?- perhaps where others have used your email/details to purchase a mobile phone etc.
As well as using my email address used to purchase a mobile phone and set up an account, there were 4 attempts to access or set up Facebook account with the same email- requesting identity-photo and dob. These emails look genuine from Facebook but could be phishing as they have links but are not listed in my facebook-recent emails sent from Facebook servers, so it would appear someone was trying to set up a new account in Facebook with an email address which may be similar to my own email address.
I am not sure if the mobile fraud and facebook issues are linked but there was a batch of emails in April 2022 which indicate some activity and the mobile phone number provided which may be unusual to give the full number, so it may just be a very clever phishing scam or even some sort of prank, or an attempt to get access to my email, Facebook etc.
As my Facebook identity was provided in 2020 following being locked out after possible hacking, further request for identity would be unusual and the account appears to be secure.
I am unsure if it is phishing, fraud, hacking but I have not clicked on any links form the mobile phone company or Facebook emails.
The incident started in last year and the emails all look absolutely genuine sent from the companies involved.
This does not involve virgin media, but I did this post to indicate that fraud can involve social media also.
I am still waiting to hear from the mobile company involved which is in Australia.
As the email address in question is used widely for social media it may be wise for me to restrict what else I use it for.
In some cases, it is possible to be billed for services you have not ordered yourself or unpaid debts.
The problem can be caused by shop purchases where customers give fake or wrong details and identify checks are faked or no checks done.