How to tell if cold call was legitimate virgin call
i have never posted n this forum before but feel compelled to as cant seem to get to speak to an actual person at virgin today.
i received a cold call today from somebody pertaining to be from virgin- they said they were going to fix our internet connection which they said we were having intermittent problems. As we have had some problems recently i at first thought this was legitimate so carried on speaking to them.
They then asked me to boot up my pc to do stuff on it and this is when i got suspicious. When i started asking them to verify who they were and confirm my account number they threatened to switch off my internet, claiming it was a leginiate call but for security they couldnt recite back to me my account number.
i hung up in the end but want to verify for sure if anybody from virgin called me today - how can i check this? If the guy was from Virgin (which i highly doubt) i’ll be putting in a complaint!