How do I turn off websafe?

[Mars20]

Don’t need websafe and it appears I haven’t opted in so why can’t I access certain sites?

[RedAndWhite]

Sign in or register for My Virgin Media, click on 'Account Settings' > 'Online security' > toggle 'Child Safe' off (so it's grey instead of purple).

[Natalie_L]

Hi Mars20, 

Welcome to the Community and thank you for posting. 

We are sorry to hear you are experiencing issues accessing some sites. 

Have you been able to login to your Virgin Media account to make amendments to your settings?

If not or you are having any issues, please let us know and we will be able to assist further. 

Thanks,