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How do I cancel F-Secure?

Hi All

I managed to accidentally tick the F-Secure box when I did the initial setup of my broadband, and I don't want it.

I keep getting emails telling me it's been selected but not installed.

Is there an easy way to cancel this on-line, or is it another lengthy call to Virgin?

Grateful for help.

 

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Re: How do I cancel F-Secure?

Hi Jasonhomer, 

Thanks for your post and welcome to our community. 

Sorry for the delay in getting back in touch, we have been busier than usual. 

 

If you don't wish to use F-Secure you will need to log into your online account,  log in to My F-Secure then on the My F-Secure page, select Subscription in the top bar. Under Current subscription, select Cancel your subscription. If you have a free subscription or trial period this will then cancel any auto renewal. 


Let us know if that helps. 

Emma_C - Forum Team
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