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Help into my account!

emillie98
Joining in

hello,

 

i had some trouble with my account not long ago & was helped out by someone from here! 

i now have a new issue following on from that issue, i had to use my partners email address to be able to get into my new VM accoint.

i am no longer with my partner and i am unable to remember my password to log into my account and pay my bill. 

i also an unable to get the link to reset my password.

 

could someone help? 

1 REPLY 1

Gareth_L
Forum Team
Forum Team

Hello emillie98.

It Gareth here. I think we last spoke at the beginning of this year.

I remember it very well.

I can take a look at getting you access again.

If you don't mind, I will need to send you a private message to pass security. 
If you can check the Logo top right of your screen that would be great. 
Regards     
Gareth_L