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Seemore
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Help. email access issues

Anyone offer advice?

VM service disconnected 3 weeks ago, no problem using mail until today, things seem to have snowballed since 3am this morning. Mail saying unusual activity firstly on amazon account, then Netflix, Microsoft, and finally blueyonder mail - Can't get in.  Managed to get back into  Amazon, Netflix & Microsoft accounts.  No luck with mail - tells me my username or password are incorrect & wait an hour before trying again.  Have I been  hacked?  First noticed issues with facebook security alerts - had to change password 4 times over the weekend, that's sorted for now, but do you think all these issues are linked?   Can't get support as I no longer have an active VM account for services

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Megan_L
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Re: Help. email access issues

Hi Seemore, 

Thanks for using the forums to get this issue looked into, I am sorry your email has suddenly stopped working. 

We do have a disconnection requirement where emails connected to a cancelled account will be deactivated in 90 days after the disconnection date. Could this be the reason for this issue?

If not then please let me know so we can help further.

Thanks,

Megan_L 

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