On the 12th November I received an email from Microsoft saying that my password for my blueyonder email account had been changed. The country/region was shown as Ukraine. I tried to log into my email but was unable to do so and received the message "We couldn't access this account Blueyonder. You might need to update your password or give the account permission to sync to this device."
Since then I have spoken to technical support twice and reset my password several times, but having done so, I soon after start receiving the message "Your Blueyonder accountsettings are out of date"
Also, in investigating my settings I found that all emails were being automatically forwarded to an account unknown to me - [removed]
I think I have now disabled that.
I now find that my access to emails is intermittant, almost as if it is being switched on and off.
Is anyone able to help?
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Hi Coenoby, thanks for your suggestion, which I have now had a look at.
The link seems to be just what I am looking for, but it suggests updating windows first, and I have read that there are issues with the October update some of which result in the blue screen of death. I am therefore somewhat apprehensive. As background, I am in my seventies and not too familiar with the detailed workings of computers, so I think I will contact someone locally to help.
On the good side, I have run a full virus check and there appear not to be any problems, and although the availability of email on my PC is intermittant, I have full access on my phone.