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Had email saying problem with payment

Had email saying problem with payment and service will be cut off. Logged on separate to email link and nothing mentioned on account and can’t find a number to call

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Re: Had email saying problem with payment


@dragonboy wrote:

Had email saying problem with payment and service will be cut off. Logged on separate to email link and nothing mentioned on account and can’t find a number to call


Standard phishing email- as long as you logged via the proper website instead of the one linked in the email , all is good.

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Re: Had email saying problem with payment

I've had the same this morning too. Don't ever click on these links but go to the Virginmedia site via a normal Internet search and log into your account. 

Mine stated no issues with my account or DD problems.  There's also some details online if you search Virginmedia scam emails (or similar) which explains there are, unfortunately,  phishing emails trying to hack bank accounts. Therefore you can just ignore and delete the email