Virgin Media Community

[Wendallan]

I have two email accounts attached to my account and after 4 phone calls and a lot of frustration myself and my wife have managed to get one of these accounts sorted, only to find out the other email account has been hacked and nobody seems to be able to change the password for me to get back into it. 
can anyone help 

[Gareth_L]

Hello Wendallan

Sorry to hear about this
I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L