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Hacked ntlworld account

alisonholland
Joining in

Please help me....... Someone has hacked into my ntlworld email and got into my FB and Microsoft..... Had an email from myself!!! Demanding money via bitcoins and saying they know what sites I go on and have video footage and will share.

2 REPLIES 2

Gareth_L
Forum Team
Forum Team

Hello alisonholland,

Thanks for your first post and welcome to our community.

Sorry to hear you have been hacked.

There is a few things you can check first.

If you follow the steps here that would be great.

If you have any issues trying, can you please let me know.

Gareth_L

用心棒
Very Insightful Person
Very Insightful Person

@alisonholland wrote:


Demanding money via bitcoins and saying they know what sites I go on and have video footage and will share.


This form of threatening communication is a common tactic used by miscreants to extort victims. To improve the likelihood of success the miscreant will deploy a  psychological ruse by including information that they have obtained elsewhere to imply truth and/or risk from other things mentioned in the communication. For example, the miscreant may quote an old or current password that the victims uses or used to use.

For further advice see Report a phishing attempt | Action Fraud

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