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Hacked ntlworld account

I'd like my ntlworld email account to be deleted asap as I've been hacked. Not sure how to do this.

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Very Insightful Person
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Re: Hacked ntlworld account

if you are no longer a customer Staff can arrange to delete it.
If you are still a customer and the address is the primary email it can't be deleted.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Hacked ntlworld account

HI Helenannsew200, thanks for the message and welcome to the forums. I am sorry to hear about the issues which you are having with the email address, can you confirm if you are an current or existing customer and if this is a primary email please? Can you also check if the email is still valid here Chris

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Re: Hacked ntlworld account

Yes I am a current customer so I assume that this is the main account.

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Re: Hacked ntlworld account

The email checker doesn't think that this is a valid account but I'm still able to use it.

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Re: Hacked ntlworld account

I will send you a private message Helenannsew200 ^Chris 

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Re: Hacked ntlworld account

No worries,  let us know if you need anything further ^Chris

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