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Hacked email

Joining in

My blueyonder account was hacked and then all my social media accounts. Ive moved everything to a new email but want to know if vm can shut down any browsers that may still be open and have access to the account. I've changed the password twice but it still concerns me a hacker could be logged in somewhere with access to my emails. 

Thanks Mike


Forum Team
Forum Team

Hi @MikeRay 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about what's happened 😔

In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. 

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.