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Gumblar malware alert

Can anyone help me please. I’ve had a Virgin email alert saying a device has been exposed to the malware gumblar. We’ve run scans and can find nothing.  I can’t get through to virgin on the phone to see if it’s a genuine email or what information virgin have about it. Is there any other way I can confirm what’s happened?  

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Re: Gumblar malware alert

Post has been flagged to the forum team who are best placed to take this forward however be aware it can take them a few hours / days to respond.

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Re: Gumblar malware alert

Thanks.
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Re: Gumblar malware alert

Good afternoon @Safinn

 

Thank you for taking the time to post, you can find all our information on Malware here.

 

If we were aware of anything being infected, then we would of sent you a letter. 

 

Kind regards,

Zak_M

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