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cjlgreenbox
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Green street cabinets, West London

Hi, I regularly see your green street cabinets open in my area of London (W4). Can someone tell me where to complain to. I'm not a Virgin customer, but thinking of the security of Virgin customers I'd gladly send details to you - I just can't find the contact details to do so. Any suggestions?

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nodrogd
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Re: Green street cabinets, West London

The cabinet hotline automated reporting number is 0330 333 0444.

Calls charged at standard landline rates.

Open cabinets are a countrywide problem. Most of VMs predecessors used cheap kit including single locking cabinets that would cost millions to replace if they all had to be done, so VM usually do them piecemeal when they will no longer shut properly

VM BB TV Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

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Emma_C
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Re: Green street cabinets, West London

Hi Cjlgreenbox, 

Thanks for your post and welcome to our community. 

 

Very sorry that there is an issue with one of the boxes in your area, this isn't good. 

Since posting have you been able to use the above number to report it?

 

If not please let us know and we can do it from here. 
 

Emma_C - Forum Team
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japitts
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Re: Green street cabinets, West London

You can also use the online form here 

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