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Honeybee3120
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Green box broke

Hi there is a green box that is broke and the door is open it on bromley Road near the catford police station 

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Beth_G
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Re: Green box broke

Hi Honeybee3120,

 

Welcome to the Community Forums!

 

I'm very sorry for our delayed response from here - we really appreciate you reporting the broken cabinet to us. Can you please also provide us with the postcode of where the cabinet is located? That would be great 🙂

 

Thanks a lot,

 

Beth

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JitteryPinger
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Re: Green box broke

SE6 2RJ

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
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Beth_G
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Re: Green box broke

Thanks @JitteryPinger.

 

I just wanted to be sure before sending off a report.

 

The cabinet has now been reported to the relevant team. They'll look into getting the cabinet patched up ASAP.

 

Regards,

 

Beth

Beth_G
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Re: Green box broke

Hi @Honeybee3120,

 

The network team have advised that this cabinet is not one of ours, however we appreciate you reporting this to us.

 

I would advise to please report the cabinet to BT Openreach as it must be one of theirs. 

 

Kind regards,

 

Beth

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JitteryPinger
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Re: Green box broke

Hi @Honeybee3120,

If its either of these cabinets that is the issue I've highlight underneath which cabs belong to who.

Openreach PCP and FTTC CabsOpenreach PCP and FTTC CabsVirign Media CabVirign Media Cab

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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Honeybee3120
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Re: Green box broke

None of them ones 

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Honeybee3120
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Re: Green box broke

I was told by someone who was fixing a green box it was virgin one 

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JitteryPinger
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Re: Green box broke

a21-vmpc.JPG

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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