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mike1311
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Go Daddy website blocked by VM - Please Help.

Hi There hoping someone can help as my business is suffering

Virgin Media has blocked my website with a virus alert and after 5 days of calling Go Daddy they say the problem lies with VM however I have no way of contacting VM.

 

Website is www.sport-80.com

 

Please can anyone help its just a small site for our car garage.

 

Thanks so Much

 

Mike

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HowardML
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Re: Go Daddy website blocked by VM - Please Help.

I can access the site without difficulty so VM are not blocking it. VM will only block sites because of a court order or because of notification that the site has unacceptable material on it. Your site is clean. I have just scanned it with a site checker.  Here are the possibilities. Go Daddy is blocking your VM IP address specifically. Back to them to resolve it. You might have virus safe or more likely child safe turned on. Turn them off. If you want to you can post a trace route here to the site and we'll take a look.

 



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mike1311
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Re: Go Daddy website blocked by VM - Please Help.

 

Hi there thanks so much for looking into this im getting some kind of ssl error I have a screen shot but can’t upload it.

Not sure what else I can do and interesting to see it works from your side.

Any help appreciated as 3 friends in london are unable to load it also all with VM 

Best

Mike

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HowardML
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Re: Go Daddy website blocked by VM - Please Help.

We need to see a trace route to the site.

Uplaoding is easy: Go here:

https://community.virginmedia.com/t5/help/faqpage

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Re: Go Daddy website blocked by VM - Please Help.

Web Safe, specifically Virus Safe, is blocking www.sport-80.com as can be confirmed with the nslookup command; Cloudflare, Google and Quad9 DNS queries return an IP Address of 160.153.136.3 whereas Virgin Media return 81.99.162.48 (lang-sspiprxy.network.virginmedia.net).

 

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mike1311
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Re: Go Daddy website blocked by VM - Please Help.

Thankyou for the reply.

Can anyone advise me how to make the site work?

I am talking again to godaddy now and they say no problems on their side?

Any advice really appreciated 

Thankyou so much

Mike

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jamesofmerton
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Re: Go Daddy website blocked by VM - Please Help.

my anti virus is blocking it as a known phishing page.

mike1311
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Re: Go Daddy website blocked by VM - Please Help.

thanks for checking this, i have no idea what phishing is.

its just a website for our business fixing old cars, it has nothing else..

hope someone can tell us what to do to sort this out 

mike

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Re: Go Daddy website blocked by VM - Please Help.

VirusTotal result shows Fortinet and Sophos detections so it would be a good idea to raise a false positive report with them and, if you are a Virgin Media customer report it here Report a website, otherwise try here or emailing websafefeedback@​virginmedia.co.uk.

Be aware some security vendors will not de-list your website until they have some confidence that no more malware is being hosted on the website; this maybe via a measure of time during which the website remains malware free.

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Re: Go Daddy website blocked by VM - Please Help.

Your hosting provider is best placed to help with securing your website.

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