Hi. I have recently had my tv/broadband/phone installed and when I signed up I was offered a free tv. I have received numerous emails saying my tv is ready for delivery. Today I have received a text message from Royal Mail saying I need to pay £2.99 for delivery of a package and then sends me to a link for a web address which is for www.royal-mail.to which I have researched and relates to being based in Tongo. This appears to be a scam. Has this happened to anyone else and has anyone who has received their free tv had to pay for delivery. Thankyou
Hey Pedgey and sorry to hear about the offer confusion. Can you clarify whether the offer is from Virgin Media as Graham_A has mentioned, it doesn't sound like a Virgin Media one and we wouldn't direct you to Royal Mail. It can be a coincidence that you've received the scam texts but are actually waiting for a Virgin Media reward and please see the link Graham has linked as it's a different Team who looks after them.