Virgin Media Community

[Welshboyo123]

Does Virgin Media have the world’s worst customer service? I have been a victim of identity theft and Virgin the victim of financial theft, but despite trying to get through to their fraud team 4 TIMES, and having the details taken four times, I have received none of the promised call-backs. 

Does anyone know how to get around this incompetence?  

[Alex_RM]

Hi Welshboyo123,

Thanks for posting and welcome to our community 🙂

Very sorry to hear of the situation, are you able to give any more detail on this?

Is it relating to mobile or media?

Alex_Rm