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jeremyrh
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Fake calls from Virgin Media "technical department"?

I have been receiving calls on my Virgin landline from someone that sounds like they are in a call centre in India saying that they have "received reports of an error with my router".  They then go on to ask what lights are on my router. Maybe I am paranoid, but at this point I hang up.

Is there any way to verify if such calls are legitimate and not scams of some sort?

 

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goslow
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Re: Fake calls from Virgin Media "technical department"?

Hanging up is the best approach. They are scam calls as VM do not initiate tech support calls in this way.

Browse through this forum and 'Home phone' and you will find dozens of similar topics with the same issue described.