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mrBishop
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F-Secure......How to tell if active and how to cancel

Hi, 

 

I have just joined VM broadband and i believe i clicked out of intrigue the F-secure. 

I have received emails saiying i have signed up to trial, but i need to register an account etc. When i click any links in email it says something about no permission....

I have decided i dont want this product or service...but it seems to indicate i have activated the trial, but i cant see it anywhere on my VM account, and i cannot access anything F-secure side of things as like i say i haven't registered. 

How do i know i wont be charged £3 in 3 months time? Would the money come from the VM account? 

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BenMcr
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Re: F-Secure......How to tell if active and how to cancel

Virgin Media Internet Security is a separate subscription to your cable services.

You'd need to specifically sign up for an account with F-Secure, and provide payment details in order to be charged.
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I work for Virgin Media - but all opinions posted here are my own
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