External wire exposed

[M_Patel86]

Hi 

Is there a way to get someone out to bury exposed virgin media wire?

It's current state raises safety concerns.

ThanksExposed wire

[Zak_M]

Good morning @M_Patel86 

Welcome to the forums and thank you for taking the time to post. 

I am sorry to see that the cable is exposed, I can defiantly get this sorted for you. 

I am just going to pop you over a PM so that I can confirm your address. 

Kind regards,

Zak_M 

[Zak_M]

Thank you for confirming that information.

I have booked for an engineer to sort this out, you can find the time, date and make any amendments via your my virgin media account. 

Kind regards,

Zak_M