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Error message with child safe

maxinecringles1
Joining in

When switching child safe off or on I receive an error message saying changes can't be saved. I've tried different browsers/devices etc. 

1 REPLY 1

用心棒
Very Insightful Person
Very Insightful Person

When already signed into My Virgin Media try going to https://my.virginmedia.com/my-apps/onlinesecurity/websafe/settings to see if the old site page allows you to turn Web Safe on / off.

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