I got this message today from a random mobile number, anyone else had this? Hi, Virgin Media here. I am the Virgin Media Collections agent working in your area. I will be attending your property at some stage today to collect some unused or old equipment. This is a contectless visit to comply with the current government guidelines. If you are unavailable for any reason i.e? self-isolation please let me know. Have a good day. Thanks Jim. My hours are 10 a.m. till 6 p.m. Monday till Thursday and 9 a.m. till 5 p.m. on a Friday.